309 Communication


Phone, Email and Microsoft Teams

  • Voicemail, Teams messages and emails should be checked each workday.
  • Ministry-related phone calls, Teams messages and emails should be returned within 24 hours.
  • There is no expectation for staff to check his or her Northview voicemail, Teams messages or email on days off.
  • An additional voicemail greeting should be set when a staff member will be out of the office for an extended period of time.
  • An auto-reply message should be used during times when a staff member is away from his or her office for more than 24 hours, stating a date when they will return to the office.
  • There is no expectation for staff to use his or her personal cell phone for ministry-related work, unless his or her job description requires/necessitates that they have one.